Privacy policy

Last Updated: October 30, 2026

At Mladorn, we respect your privacy and are committed to handling your personal information responsibly.

This Privacy Policy explains how Mladorn, operated by LEAH FLAHERTY FE INC, collects, uses, discloses, and protects personal information when you visit https://mladorn.com, browse our products, place an order, or communicate with us.

By using our website, you acknowledge the information practices described in this Privacy Policy.

1. Information We Collect

We collect personal information that is reasonably necessary to operate our online store, process transactions, provide customer service, and improve the shopping experience.

Information You Provide Directly

When you place an order, contact us, or interact with our store, we may collect:

  • Full name

  • Email address

  • Telephone number

  • Billing address

  • Shipping address

  • Order details and purchase history

  • Account information, if you create an account

  • Messages, inquiries, and other information you voluntarily provide

Payment Information

When you make a purchase, payment information is processed through the payment service providers available at checkout.

We receive information necessary to confirm and manage transactions, such as payment status, transaction identifiers, and limited payment details.

Complete payment card information is handled by authorized payment service providers rather than stored directly in our customer service records.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

  • IP address

  • Browser type and device information

  • Operating system

  • Pages visited and browsing activity

  • Referring websites

  • Cookie identifiers

  • Approximate geographic location derived from technical information

  • Website interaction and performance information

This information helps us operate our website, maintain security, understand website usage, and improve our services.

2. How We Use Your Information

We use personal information for legitimate business purposes, including:

Order Processing and Fulfillment

  • Processing and confirming purchases

  • Managing payments and transactions

  • Preparing and shipping orders

  • Providing order confirmations and tracking information

  • Handling returns, exchanges, and refunds

Customer Support

  • Responding to product questions

  • Assisting with order inquiries

  • Resolving delivery and payment issues

  • Responding to return or refund requests

  • Communicating important information about orders

Website Operations and Improvements

  • Maintaining website functionality

  • Understanding how customers use our store

  • Improving website navigation and shopping features

  • Identifying technical problems

  • Maintaining accurate transaction records

Security and Fraud Prevention

  • Detecting potentially fraudulent transactions

  • Protecting customer accounts

  • Investigating suspicious activity

  • Preventing unauthorized access or misuse

  • Complying with applicable legal obligations

Marketing Communications

Where permitted by applicable law, we may use your information to send promotional messages, product updates, or other marketing communications.

You may unsubscribe from promotional emails by using the unsubscribe link provided in those messages or by contacting us.

Unsubscribing from marketing communications does not prevent us from sending necessary transactional messages about your orders.

3. Shopify and Our E-Commerce Services

Our online store is hosted by Shopify, which provides the technology used to operate our website, shopping cart, checkout, and related services.

When you visit our store or make a purchase, Shopify processes personal information to support these services.

Depending on the Shopify features enabled for our store, Shopify may also process information relating to your interactions with our store, other merchants, and Shopify services to provide shopping features, security tools, analytics, and other services.

Information may be shared with Shopify and relevant service providers, including providers located in other countries, as necessary to deliver these services.

For more information about Shopify's processing of consumer information, please review the Shopify Consumer Privacy Policy.

You may also visit the Shopify Privacy Portal to learn about privacy choices relating to Shopify's processing of your information.

4. Cookies and Similar Technologies

Our website uses cookies and similar technologies to support website functionality and understand how visitors interact with our store.

These technologies may be used for:

  • Remembering shopping cart contents

  • Supporting checkout and account functions

  • Maintaining website security

  • Remembering certain preferences

  • Measuring website traffic and performance

  • Understanding shopping activity

  • Supporting advertising and marketing activities where enabled

Some cookies are necessary for the website to function properly. Other cookies may support analytics, personalization, or advertising.

You can manage cookies through your browser settings and, where available, the privacy preference controls on our website.

Disabling certain cookies may affect shopping cart functions, account features, or other parts of the website.

Where required by applicable law, we provide appropriate choices regarding non-essential cookies and similar technologies.

5. How We Share Personal Information

We share personal information with third parties when reasonably necessary to operate our business, fulfill customer orders, provide services, or comply with legal requirements.

These parties may include:

E-Commerce Platform Providers

Shopify and related technology providers that support our online store, checkout, order management, and website operations.

Payment Service Providers

Companies that securely process payments, verify transactions, and help prevent payment fraud.

Shipping and Logistics Partners

Shipping carriers, fulfillment providers, and logistics partners that require delivery information to prepare, ship, and deliver purchases.

Customer Service Providers

Service providers that help us respond to inquiries, manage communications, or resolve order-related issues.

Analytics and Advertising Partners

Where used, analytics and advertising providers may process website interaction information to help us understand traffic, measure marketing effectiveness, and provide relevant advertising.

Legal and Regulatory Authorities

We may disclose information when required by applicable law, valid legal process, or when reasonably necessary to protect the rights, property, and security of our business, customers, or others.

We limit information sharing to purposes that are relevant to our business operations, legal responsibilities, or the services described in this policy.

6. Advertising and Data Sharing Choices

Depending on the advertising services and Shopify features enabled on our website, certain information about your browsing activity may be shared with advertising or analytics partners.

Under some U.S. state privacy laws, these activities may qualify as the sale or sharing of personal information or as targeted advertising, even when no money is exchanged.

Where applicable, you may request to opt out of these activities.

To submit a privacy-related opt-out request, contact us at service@mladorn.com with the subject line "Privacy Opt-Out Request."

For information processed by Shopify for its own consumer services, additional privacy choices are available through the Shopify Privacy Portal.

We will review applicable requests and take appropriate action in accordance with relevant privacy laws.

7. Your Privacy Rights

Depending on your state of residence and applicable privacy laws, you may have certain rights concerning your personal information.

These rights may include:

  • Right to Access: Request information about the personal data we maintain about you.

  • Right to Correction: Request correction of inaccurate personal information.

  • Right to Deletion: Request deletion of eligible personal information, subject to applicable exceptions.

  • Right to Data Portability: Request a copy of certain personal information in an appropriate format.

  • Right to Opt Out: Request to opt out of certain data-sharing or targeted advertising activities where applicable.

  • Right to Withdraw Consent: Withdraw consent for activities that rely on your consent.

  • Right to Non-Discrimination: Exercise applicable privacy rights without unlawful discriminatory treatment.

To exercise any of these rights, please email service@mladorn.com.

For your protection, we may need to verify your identity before processing certain requests.

We will respond within the time required by applicable law and explain if a request cannot be fully completed because of a legal or operational exception.

Certain records may need to be retained to fulfill orders, process refunds, prevent fraud, resolve disputes, or meet legal obligations.

8. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, loss, or misuse.

Our website uses secure connections for the transmission of information, and payment transactions are handled through payment service providers.

Access to customer information is limited according to relevant business responsibilities.

Although we take steps to protect personal information, no internet transmission or electronic storage system can be guaranteed to be completely secure.

If you believe that information associated with your order or account has been compromised, please contact us promptly.

9. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy.

Retention periods depend on factors such as:

  • The duration of our relationship with you

  • Order processing and fulfillment requirements

  • Return, exchange, and refund administration

  • Customer service needs

  • Tax, accounting, and other legal obligations

  • Fraud prevention and security

  • Dispute resolution and recordkeeping requirements

When personal information is no longer needed and we are not required to retain it, we take appropriate steps to delete, anonymize, or otherwise securely manage it.

10. International Data Processing

Although Mladorn serves customers in the United States, some service providers supporting our website and business operations may process or store information in other countries.

These countries may have privacy and data protection laws that differ from those in your place of residence.

Where applicable, we take reasonable steps to ensure that international processing arrangements are handled in accordance with relevant legal requirements.

11. Third-Party Websites and Services

Our website may contain links to third-party websites or services.

These external websites may have their own privacy policies and information-handling practices.

We encourage you to review their privacy policies before providing personal information.

Mladorn is not responsible for the privacy practices of independent third-party websites that we do not operate or control.

12. Children's Privacy

Our website is intended for general audiences and is not directed toward children under the age of 13.

We do not knowingly collect personal information directly from children under 13.

If you believe that a child has provided personal information to us without appropriate authorization, please contact service@mladorn.com.

We will review the request and take appropriate action in accordance with applicable law.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business operations, website features, service providers, or applicable legal requirements.

When changes are made, we will publish the updated policy on this page and revise the "Last Updated" date.

Where required by law, we will provide additional notice of material changes.

We encourage customers to review this page periodically.

14. Contact Us

If you have questions about this Privacy Policy, our information practices, or your privacy rights, please contact us using the details below.

Brand: Mladorn

Operating Company: LEAH FLAHERTY FE INC

Website: https://mladorn.com

Email: service@mladorn.com

Phone: +1 228-797-5656

Business Address:

LEAH FLAHERTY FE INC
208 PERRY ST
PITTSBURGH, PA 15239
United States

Customer Service Hours:
Monday–Friday, 9:00 AM–5:00 PM Eastern Time (ET)

For privacy-related requests, please include your name, relevant contact information, and a brief description of your inquiry.

We will review your request and respond in accordance with applicable privacy requirements.